Contact Us


If you have questions or comments, please send us an email by filling out the required fields in the contact form. Messages are answered in the order in which they are received, and we will get back to you shortly.

If you purchased shoes from online or physical retailers and have questions regarding product exchange & warranty within your 90 days of purchase, please contact the online or physical retailer that you purchased the shoes from directly.


If you wish to write to us, please mail your inquiry to our mailing address below and include your preferred method of contact.

TRAQ by Alegria®
910 S. Wanamaker Ave.
Ontario, California 91761




Call us toll-free at 1 (833) 763-2212
Monday to Friday from 9:00 am to 4:30 pm PST