TRAQ BY ALEGRIA® WEBSITE PRIVACY POLICY
Introduction
Welcome to the TRAQ by Alegria® website!
This Privacy Policy is intended to help you better understand how we collect, use and store your personal information. By using the www.traqshoes.com website you agree to the terms and conditions of this Privacy Policy and the TRAQ by Alegria® Website Terms of Service.
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our privacy practices or for other operational, legal or regulatory reasons. If we make material changes to this Privacy Policy, we will give you notice of such changes by posting the revised policy on this website, and where appropriate, by other means. By continuing to use this website after these changes are posted, you agree to the revised policy.
What We Collect
Our e-commerce platform is hosted by Shopify, Inc. (“Shopify”). Shopify collects information such as your name, email, shipping and billing address, payment details, company name and phone number, IP address, order details, information about Shopify-supported merchant stores you visit, and device and browser information. By using this website, you agree to the terms and conditions of the Shopify Privacy Policy (https://www.shopify.com/legal/privacy) and Terms of Service (https://www.shopify.com/legal/terms). We encourage you to read and review these Shopify documents as they apply to you when you use this website. We also store in our database information such as your name, email, address, phone number and IP address.
Shopify also collects cookies. A cookie is a small amount of data which may contain a unique identifier. Cookies are sent to your browser from a website and stored on your device. Please review Shopify’s Cookie Policy (https://www.shopify.ca/legal/cookies) for policies as well as a comprehensive list of cookies collected.
Use of Information
We may use your information for a number of purposes, including the following:
• For order updates and support and administrative messages;
• To respond to your comments, questions and customer service needs;
• To maintain and improve the website and to monitor trends, usage and activities;
• To process contest entries and prizes;
• To investigate fraudulent transactions and illegal activities on the website; and
• With your permission, to communicate with you about our products, services, offers, promotions, news, upcoming events and other information we think will be of interest to you.
How We Secure Your Information
We take reasonable measures, including administrative, technical and physical safeguards, to protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration and/or destruction.
Shopify follows industry standards on information security management to safeguard sensitive information. Shopify is certified as a PCI DSS Level 1 compliant service provider, which is the highest level of compliance available, and their platform is audited annually by a third-party qualified security assessor.
No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, neither we nor Shopify can guarantee the absolute security of your personal information.
Disclosure
We do not share your personal information except in the following circumstances.
For Processing by Third Parties
We transfer information to our corporate affiliates, service providers, and other partners who process it for us, based on our instructions, and in compliance with this policy and any other appropriate confidentiality and security measures. These partners provide us with services globally, including for customer support, information technology, marketing, data analysis, research and surveys.
For Legal Reasons or to Prevent Harm
We may preserve or disclose information about you to comply with a law, regulation, legal process, or governmental request; to assert legal rights or defend against legal claims; or to prevent, detect, or investigate illegal activity, fraud, abuse, violations of our terms, or threats to the security of this website or the physical safety of any person. Our policy is to notify you of legal process seeking access to your information, such as search warrants, court orders, or subpoenas, unless we are prohibited by law from doing so. In cases where a court order specifies a non-disclosure period, we provide delayed notice after the expiration of the non-disclosure period. Exceptions to our notice policy include exigent or counterproductive circumstances, for example, when there is an emergency involving a danger of death or serious physical injury to a person.
If we are involved in a merger, acquisition, or sale of assets, we will continue to take measures to protect the confidentiality of personal information and give affected users notice before transferring any personal information to a new entity.
Consent and Opting Out
By using this site, you represent that you are at least the age of majority in your applicable jurisdiction, or that you are the age of majority in your applicable jurisdiction and you have given us your consent to allow any of your minor dependents to use this website.
You may choose to opt out by emailing us at legal@shoetron.com. We will then remove your information from our databases.
Contact Us
Please contact us with any questions, comments or concerns regarding this policy or our privacy practices via e-mail: legal@shoetron.com.
